HSL's Notice of Privacy Practices
We at Hebrew SeniorLife pledge to provide you with quality health care, and to have a relationship with you that is built on trust. This trust includes our commitment to respect the privacy and confidentiality of your health information. Our Notice of Privacy Practices covers your rights and choices regarding your health information.
Please read our full Notice of Privacy Practices for more information about our commitment to confidentiality and the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
View Notice of Privacy Practices
Non-Discrimination Statement
Hebrew SeniorLife complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes. Hebrew SeniorLife does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Read our full Non-Discrimination Statement for more information about our commitment to non-discrimination and what to do if you need to raise a concern or make a complaint regarding discrimination.
View Non-Discrimination Statement
Code of Conduct
Hebrew SeniorLife's Code of Conduct (the “Code”) is adopted as supplementary to the Mission and Cultural Beliefs of Hebrew SeniorLife and its subsidiaries and affiliates (collectively, “HSL” ), and as part of HSL’s commitment to providing services in an ethical manner and in compliance with all applicable laws and regulations. The code applies to All HSL employees, officers, directors, trustees, volunteers, students, consultants or contractors (collectively, “Employees”) performing services on the HSL campuses or elsewhere on behalf of HSL.
Read our full Code of Conduct policy for more information.
Good Faith Estimate
Under the law, patients who don't have insurance or who are not using insurance have the right to request an estimate for the expected cost of non-emergency medical items and services.
Learn About the Good Faith Estimate
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.
Campaign Counting and Crediting Policy
The purpose of this Campaign Counting and Crediting Policy is to provide Hebrew SeniorLife leadership, development staff, and volunteers with guidelines that enable them to assist prospective donors, their families, and advisors in making gifts. The policy covers how campaign gifts are recorded and more.